In digital banking, fraud protection often comes at the cost of good first impressions. Secure onboarding is key to keep fraud low, but slow onboarding makes customers impatient. That’s why Current, a leading consumer fintech platform serving more than six million customers, set out to improve onboarding without adding friction.
Current, Visa, and TabaPay Work Together
Current had a few clear goals:
- Increase card attachment rates
- Reduce charges
- Instantly onboard more valid customers without friction
Current partnered with TabaPay and Visa to achieve its goals. Current had a powerful new tool to help : Visa Account Name Inquiry (ANI),integrated within the TabaPay security suite. NI provides an immediate signal before funds move by matching a customer’s full name against issuer records. This helps approve legitimate users faster while flagging higher-risk activity — without any action required by, or slowdown for, customers.
Substantial, Rapid Improvements
Current leveraged ANI to gain an additional real-time verification layer in just weeks. The results were immediate and measurable. During the three-month pilot, full name matches drove a 153% increase in card attachment rates and a 57% reduction in chargebacks compared to no matches.
Customers with a verified name were more than 2.5 times as likely to successfully attach their card, and significantly less likely to generate disputes.
Click here to read the full case study and learn more about how Current found success by working with TabaPay and Visa.